Texas Security Level II Certification Practice Test

What is the purpose of a verbal command in the Use of Force Continuum?

1. To direct the suspect

2. To act tough in front of witnesses

3. To intimidate the suspect

4. All of the above

The correct answer is: To direct the suspect

A verbal command serves a critical function in the Use of Force Continuum as it is primarily aimed at directing the suspect's actions. This approach allows security personnel to communicate clearly and assertively with an individual, which can often de-escalate a situation before it requires any physical intervention. By providing clear instructions, security personnel can guide the suspect’s behavior toward compliance, thereby reducing the likelihood of confrontation and enhancing safety for everyone involved. The use of verbal commands is also grounded in principles of conflict resolution and de-escalation, which emphasize communication as a first-line response in potentially volatile situations. In many cases, a firm yet calm command can lead to the resolution of an incident without resorting to more forceful measures. While intimidation or acting tough might superficially seem effective, these tactics do not promote a safe or constructive outcome. The goal of communication in this context is to ensure understanding and encourage cooperation, fostering an environment where resolution can be achieved with minimal force.